Frequently Asked Questions
Here are some of the most common questions from our UK customers.
We’re always happy to assist — if you need further help, please email us at
support@1lovebaby.com.
Q. How long will it take for my items to arrive?
A. Orders to the United Kingdom typically arrive within 7–14 business days.
Delivery times may vary slightly depending on the item and your location.
During busy seasons or holidays, shipping may take a little longer — thank you for your patience and understanding.
Q. How long will it take to receive a tracking number?
A. You’ll usually receive your tracking number within 2–5 business days after placing your order.
Once shipped, you’ll receive an email with full tracking details.
Q. Where do you ship from?
A. We ship from our UK and international fulfilment centres, depending on stock availability and the product ordered.
All orders are fully trackable once dispatched.
Q. Do you ship outside the UK?
A. Yes! We proudly ship worldwide.
Delivery times vary depending on your country and local postal services.
Q. Is shipping really free?
A. Yes — we offer free standard shipping across the UK on all orders over £75.
For orders under £75, a small delivery fee of £4.95 applies.
Q. Which currency will I be charged in?
A. All payments on 1LoveBaby UK are processed in British Pounds (£GBP).
While prices may appear in your local currency for convenience, checkout and final payment will be made in GBP.
Q. Will I receive an order confirmation?
A. Yes, you’ll receive an order confirmation email immediately after placing your order.
If you don’t receive it within 24 hours, please check your spam folder or contact us for assistance.
Q. Who can I contact if I have an issue with my order?
A. Please contact our friendly customer service team at
support@1lovebaby.com.
We’re here to help and will respond as quickly as possible.
Q. How can I pay for my order?
A. We accept all major payment methods, including
Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.
You can also choose Shop Pay Instalments to split your purchase into interest-free payments
(available for customers in the UK, US, and Canada).
Q. Is checkout on this site safe and secure?
A. Absolutely. All payments are processed through certified, encrypted gateways.
We never store or share your payment details — your privacy and security are always protected.
Q. Will you share or sell my information?
A. Never. We respect your privacy.
Your details are used only for order updates, customer support, or occasional promotions — and you can unsubscribe from emails anytime.
Q. Will I have to pay customs or import taxes?
A. Orders delivered within the UK are not subject to customs or import fees.
If you’re ordering from outside the UK, customs charges may apply depending on your country’s import regulations.
Thank you for shopping with 1LoveBaby UK — we truly appreciate your trust and support. 💕
If you have any other questions, please don’t hesitate to reach out.